🔒 Privacy Policy

1. Introduction

Test AI Tools ("we," "us," or "our") operates the website testaitools.online (the "Service") operated by The Pens Den. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI comparison and analysis services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, password (encrypted), and profile information when you create an account
• AI Prompts and Content: Text prompts, questions, and content you submit for AI analysis
• Professional Tool Data: Information entered in our specialized tools (medical symptoms, real estate data, financial queries, legal questions)
• Payment Information: Billing details processed securely through PayPal (we do not store credit card information)
• Communications: Messages you send to our support team

2.2 Information Collected Automatically

• Usage Data: How you interact with our Service, features used, and time spent
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Tracking: We use cookies to enhance user experience and analyze usage patterns
• Analytics Data: We use Google Analytics to understand how users interact with our Service

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your AI requests and deliver analysis results
• Account Management: To create and manage your account, process payments, and track credits
• Communication: To send you service-related emails, support responses, and important updates
• Service Improvement: To analyze usage patterns and improve our platform (in aggregate, anonymized form)
• Legal Compliance: To comply with applicable laws and respond to legal requests
• Security: To detect and prevent fraud, abuse, and security incidents

4. AI Data Processing and Privacy

4.1 How We Process AI Requests

• Your prompts are sent to third-party AI providers (OpenAI, Anthropic, Google) to generate responses
• We do not store your prompts or AI responses on our servers long-term
• Prompts are temporarily processed to deliver results and then deleted
• We do not use your prompts to train our own AI models (we don't have any)

4.2 Third-Party AI Provider Policies

When you use our Service, your prompts are processed by:

• OpenAI (ChatGPT): Subject to OpenAI's privacy policy and data usage terms
• Anthropic (Claude): Subject to Anthropic's privacy policy and data handling practices
• Google (Gemini): Subject to Google's privacy policy and AI service terms

We recommend reviewing these providers' privacy policies for complete information about their data handling practices.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

• AI Providers: Your prompts are sent to AI providers to generate responses
• Payment Processors: PayPal processes payments securely on our behalf
• Email Services: We use email services to deliver analysis reports to you
• Analytics Providers: Google Analytics helps us understand usage patterns (anonymized)

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data transmission is encrypted using industry-standard SSL/TLS
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Infrastructure: Our systems are hosted on secure, reputable cloud platforms
• Regular Updates: We keep our security measures current with industry best practices
• Data Minimization: We collect and retain only the data necessary for our services

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for different periods depending on the type of data:

• Account Data: Retained until you delete your account or request deletion
• AI Prompts: Temporarily processed and deleted after response delivery
• Usage Analytics: Anonymized data may be retained indefinitely for service improvement
• Support Communications: Retained for up to 2 years for service quality purposes
• Payment Records: Retained as required by law for tax and financial compliance

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at support@testaitools.online.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

9.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and improve user experience

9.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your privacy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users for significant changes
• Displaying a prominent notice on our website

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.