📋 Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and The Pens Den, the operator of Test AI Tools ("we," "us," or "our") regarding your use of the testaitools.online website and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Service.

2. Description of Service

Test AI Tools provides:

• AI Comparison Platform: Side-by-side comparison of responses from ChatGPT, Claude, and Gemini
• Professional Analysis Tools: Specialized tools for real estate, medical analysis, financial research, and legal research
• Detailed Reports: Comprehensive analysis reports delivered via email
• Credit-Based System: Pay-as-you-go pricing model for AI analyses

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 13 years old to create an account
• One person may not maintain multiple accounts

3.2 Account Security

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts for security reasons

4. Credits and Payment Terms

4.1 Credit System

• Our Service operates on a credit-based system
• Credits are required to access AI comparisons and professional tools
• Credit costs vary by tool and analysis depth
• New users receive 3 free credits upon registration

4.2 Payment and Billing

• Payment is processed securely through PayPal
• All sales are final unless otherwise specified
• Credits do not expire but are non-transferable
• Prices are subject to change with notice

4.3 Refunds

• Automatic refunds are issued if AI services fail due to technical issues
• Manual refunds may be considered on a case-by-case basis
• Refund requests must be submitted within 30 days of purchase

5. Acceptable Use Policy

5.1 Permitted Uses

• Personal and commercial use for legitimate purposes
• Educational research and analysis
• Professional development and decision-making support

5.2 Prohibited Uses

You may not use our Service to:

• Generate illegal, harmful, or malicious content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to reverse engineer or hack our systems
• Create fake accounts or engage in fraudulent activities
• Spam or abuse our support systems
• Generate content that promotes violence, hate speech, or discrimination
• Create or distribute misinformation or deepfakes

6. Professional Tool Disclaimers

6.1 Medical Analysis Disclaimer

NOT MEDICAL ADVICE: Our medical analysis tools do not provide medical advice, diagnosis, or treatment recommendations. Always consult qualified healthcare providers for medical concerns. Do not use our Service for medical emergencies.

6.2 Legal Analysis Disclaimer

NOT LEGAL ADVICE: Our legal analysis tools do not provide legal advice and do not create an attorney-client relationship. Always consult licensed attorneys for legal matters. Laws vary by jurisdiction and change frequently.

6.3 Financial Analysis Disclaimer

NOT INVESTMENT ADVICE: Our financial analysis tools do not constitute investment advice or recommendations. Past performance does not guarantee future results. Always consult qualified financial advisors before making investment decisions.

6.4 Real Estate Analysis Disclaimer

NOT PROFESSIONAL APPRAISAL: Our real estate tools provide educational calculations and analysis but do not constitute professional appraisals or investment advice. Consult real estate professionals for important decisions.

7. Intellectual Property Rights

7.1 Our Intellectual Property

• Test AI Tools, our website, and all related content are owned by The Pens Den
• Our trademarks, logos, and service marks are protected
• You may not copy, modify, or distribute our proprietary content without permission

7.2 Your Content

• You retain ownership of content you submit to our Service
• You grant us a limited license to process your content to provide our services
• You represent that you have the right to submit any content you provide

7.3 AI Responses

• AI responses are generated by third-party providers (OpenAI, Anthropic, Google)
• These responses may be subject to the intellectual property terms of those providers
• We do not claim ownership of AI-generated content

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Data Processing

• Your prompts are sent to third-party AI providers for processing
• We do not store your prompts or AI responses long-term
• We do not use your data to train AI models

9. Third-Party Services

Our Service integrates with third-party AI providers:

• OpenAI (ChatGPT): Subject to OpenAI's terms of service
• Anthropic (Claude): Subject to Anthropic's terms of service
• Google (Gemini): Subject to Google's terms of service
• PayPal: Payment processing subject to PayPal's terms

We are not responsible for the policies or practices of these third-party services.

10. Limitation of Liability

10.1 Service Availability

We do not guarantee that our Service will be available 100% of the time. We may experience downtime due to maintenance, updates, or technical issues.

10.2 AI Response Accuracy

We do not guarantee the accuracy, completeness, or reliability of AI responses. AI models may produce incorrect, biased, or harmful content.

10.3 Limitation of Damages

To the maximum extent permitted by law, our liability is limited to the amount you paid for the specific service that gave rise to the claim, not to exceed $100.

11. Indemnification

You agree to indemnify and hold harmless The Pens Den, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us. Unused credits may be forfeited upon termination.

12.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or abusive behavior
• Fail to pay for services
• Use our Service for illegal purposes

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which The Pens Den operates. Any disputes will be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications for significant changes
• Displaying notices on our Service

Your continued use of our Service after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Pens Den regarding your use of our Service.